Admissions Program Manager
Full-Time, Exempt (12 months)
About Junípero Serra High School
Junípero Serra High School is a Catholic college preparatory for boys located in San Mateo, in the heart of the San Francisco Peninsula. Serra’s legacy spans more than 75 years of excellence in Catholic education. A rich and rigorous academic curriculum, a wide range of extracurricular activities, and an environment of support, compassion, and mutual respect are hallmarks of Serra. Serra’s faculty and staff are deeply committed to mentoring their students, providing a framework for young men to grow in faith, intellect and character.
Position Description
The Admissions Program Manager provides professional assistance to the Director of Admissions & Enrollment Management in creating and implementing special events programs as part of the comprehensive enrollment program for Junipero Serra High School in order to secure high quality prospective students. The Admissions Program Manager reports to the Director of Admissions and Enrollment Management.
Position is responsible for the planning, coordination, and implementation of all admission events designed to engage and recruit prospective families. This role collaborates and provides support to the admissions office and works closely with the Assistant Director of Admissions and Operations Manager. The Admissions Program Manager serves as the primary point of contact for all aspects of event planning for the admissions office. This position will coordinate and supervise, from inception through execution, a high volume of both large and small events for the School. Duties include but are not limited to:
Essential Functions:
- Responsible for scheduling, planning and execution of all admission events, both in person and virtual, including meeting with prospective families
- Developing written communications and email campaigns for events
- Developing process and procedures for all events, including run of show, agendas, and diagrams
- Communication and coordinate with speakers to ensure appropriate marketing and messaging for the event is executed
- Conduct and organize pre-event meetings and walkthroughs
- Coordinate all event support services, which includes, but is not limited to, facility use, cleaning services, working with internal and external vendors to secure event rentals, catering, technology, and other needed materials
- Manage high-profile events of significant importance to the School’s mission & identity which include but are not limited to: Open House, Walk Around Wednesdays, Padre Previews, student orientation, transfer student programs, gearing up for Serra and any new events designed to recruit and attract prospective students.
- Analyze event data to properly identify influential events to optimize event offerings that will positively impact enrollment
- Provide support and back up Assistant Director of Admissions in executing Padre for Day
- Manage Parent Ambassador program, including Middle school and onboarding/welcome ambassador program to ensure a strong pool of advocates who are available and willing to meet with prospective students, participate in admission events
Qualifications:
- Demonstrated problem solving & decision making skills in an event coordination capacity where high level customer satisfaction is required
- Ability to work independently and collaboratively with little or no supervision
- Proficiency in Microsoft Office applications, Google Suites, Salesforce, and Pardot
- Proven experience managing events with over 250 attendees
- Ability to smoothly negotiate unanticipated changes & needs in a timely fashion
- Must have excellent organizational, interpersonal & communication skills
- Superior dependability, judgement and resourcefulness
- Ability to manage multiple projects and meet deadlines
- Ability to work closely as a team member with administration, staff, prospective families, alumni, and volunteers to implement successful special event programs
- This position requires evenings and weekends
Experience and Education/Certifications:
- Bachelor degree or equivalent experience required
- 3-5 years event management experience preferred
- Certification in event planning preferred
Physical Requirements and Work Environment:
- Ability to lift up to 25 lbs.
- Ability to work extended periods of time standing and at a desk and computer
- Generally works in standard office conditions and climate
- Ability to safely and comfortably travel around the campus